Please go to the 'Profile' tab, tap the ⚙️, then select 'FAQs'.
If you can’t find the answer to your query in the FAQs, just shake your device to bring up our feedback portal. From here you can send us a message.
Alternatively, you can tap the '💬 Help' button on the 'Profile' tab to bring up the feedback portal. Then connect to a real person by choosing "something else" in the list of options.
Please ensure that you attach a related screenshot or screen recording with your message to help us understand your problem better. We will always try to respond to your query as soon as we can 🤓