Chat is a great and easy way to pull the audience into the action of your live event. Seeing their names displayed on the screen can make them feel special, involved, and keep them engaged. But what happens when you see a message you don't want displayed to viewers? Luckily, with filtering and moderation options, Effi allows you to highlight the messages you want and remove the ones you don't.
All moderation for the regular chat element is done through Audience Chat. Audience chat allows you to see all incoming messages throughout the broadcast, whether there's a chat element on screen or not.
To remove a message, open Audience Chat by clicking the Chat Bubble icon at the top right of Stage.
You will see all of the messages currently displayed, or about to be displayed outlined in blue.
Find the message you want to remove, and click the eyeball icon to hide.
If you change your mind, just click the icon again to show it. It's that simple to remove a message.
While chat was created with a "set it and forget it" usability, we still made sure to load it with tools and settings to make sure that no unwanted messages get shown to your audience.