A theme is a topic to which you can add different articles and quiz questions.
➡️ Examples of themes: Menus and price lists / Training for baristas / Manuals / Open Shop
For each theme, you can choose which team members it is visible to. For example, you can create a theme about the new menu and make it visible only to the serving staff.
Create a theme
Navigate to 'Knowledge' > Themes.
To create a new theme, click '+Create theme' in the top right corner
A window 'Create theme' now opens. Add a title and description, and select the teams you want this content to be available to (can be multiple teams).
When you select the team 'General' (sometimes shown as 'Algemeen'), this includes all team members in this Eitje-account (venue).
Click 'Save'.
The theme is still empty, so the next step is to create articles and test your team members' knowledge by adding quiz questions.
Publish theme
The theme still needs to be published. Only admins and team members with the manager role can see the theme and its content when it is not published. To publish the theme, use the switch. As soon as you turn it on (blue), all team members in the teams will have access to the theme.
⚠️ Note: Are there any unpublished articles in the theme? Then, when you publish the theme, you will be asked if you want to publish all the articles as well. Team members will only see articles that are published. Unpublished articles and themes get the 'draft' label, and are not visible to team members.
Edit theme
Would you like to change the title, description, or image of the theme? Within the relevant theme, click on the three dots in the image. You can also adjust the teams that have access to the theme, and (un)publish the theme.
Change order in theme
You can change the order of the articles and quiz questions in a theme by clicking the little arrows on the right side or by dragging them.
