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Difference between organisation, venue and team
Difference between organisation, venue and team

This article explains the difference between an organisation, a venue, and a team and what you can do at each level.

Updated over a week ago

Do you have multiple branches/businesses? Then there are different options in Eitje to structure this. You can maintain one venue with multiple teams or create a venue for each branch. This article explains the differences and what you can do at each level. This way you can decide what's best for your company.


Organisation

An organisation consists of multiple venues. For example, a business with stores in different locations or a large company with multiple businesses in a city.

In Eitje, you can do the following at the organisation level:

  • Settings: Some settings can be set for the entire organisation. Go to the menu in the right top corner and click on 'Venue settings'. Then select 'Organisation settings'.

  • Communication: You can share a news message with certain teams and venues, as well as the entire organisation.

  • Knowledge: You can share themes in the handbook with certain teams and venues, as well as the entire organisation.

  • Exports: You can also export data from the entire organisation.

  • Balance: All hours worked in all venues within the organisation are summed up, but you can only consult the balance of a team member in their contract venue.

If you're an admin in all venues, you have access to all information of the entire organisation.


Venue

A venue is one business/branch. An organisation consists of multiple venues.

In Eitje, you can do the following at the venue level:

  • Settings: Most settings live at the venue level. You can set these via the menu in the top right corner > Venue settings.
    ⚠️ Note: The availability settings can be set per venue, but the availability is personal, meaning a team member can only submit availability once.

  • Roles: You need to determine the roles per venue. Someone who is a manager in one venue is not automatically one in the others.

  • Skills and functions: Skills and functions are not shared between venues. You need to create and assign these per venue.

  • Integrations: You link an HR system or cash register at the venue level.

  • Revenue: On the schedule, you see the revenue forecast for the venue, and on the hours page, the actual revenue of that venue.

If you have multiple venues, you don't always have to switch from one to the other. Filters on different pages can determine what you see. For example, you can see the schedule of all your venues at once or only the hours of certain venues.

Want to add a venue to your organisation? Contact us to help you.


Team

A venue consists of teams. You need teams to make the schedule.

➡️ Example 1: Service, Kitchen, Dishwashing.

➡️ Example 2: Office, Reception, Maintenance.

Teams in Eitje are the way to categorise data. Information is often shared by team, so only the relevant people have access to it, such as schedules, news messages, or themes and articles.


What's the best option: teams or venues?

Usually, it's better to create a venue for each branch because the data is neatly separated, and you can track revenue and labour costs per venue. Only if you have small branches and employees working in all branches, it may be more convenient to have one venue with multiple teams.

For example, if you are a delivery company and have only a few delivery drivers per city, then teams are sufficient.

➡️ Example: Amsterdam, Haarlem, Zaandam.

Conclusion: Multiple venues provide perfect data separation; multiple teams mean less overhead and work well if you don't need to separate.

Made the wrong choice? No problem, it can always be adjusted. If you're unsure about the best option, feel free to contact us; we're happy to think along with you.

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