At Elevault, we know how important quick access to your money is. That’s why we aim to make your deposited funds available as soon as we reasonably can.
Here’s a quick breakdown of how deposit availability works:
🔗 Deposits from a Linked Bank Account
These deposits may have a hold placed on them to ensure the funds are secure.
The typical hold time is 4 business days for new accounts.
Depending on your account and history, the hold may range from 1 to 7 business days.
Weekends and holidays don’t count as business days, so they can extend the hold time.
You’ll always see the deposit's availability date on the confirmation screen before completing your transfer, and you can return to the completed transaction under the Vault to review this date at any time.
🔐 Deposits with VaultKeys
Deposits made using VaultKeys are typically available the same day we receive the funds.
Please note: It may take 1-3 business days before we recieve the transaction due to bank processing times.
⏳ Why a Deposit Might Be Delayed
While we work hard to make your money available as quickly as possible, there are some situations where we may need to delay a deposit. As outlined in our Terms and Conditions, Elevault reserves the right to delay fund availability when necessary for security or account verification purposes.
If we make the decision to delay your deposit, you’ll receive an email notification with the details.
Some reasons a delay may occur include (but aren’t limited to):
We have a reasonable belief that the deposit may not clear.
You’re a new customer, and your account has been open for fewer than 30 days.
We know delays can be frustrating, but these measures help keep your account and our platform secure. Thanks for your understanding!