When will I see my deposit in my Vault?
Generally speaking, it typically takes about 1-3 business days to fully process your deposits and other ACH transfers between banks.
In some cases, it can take up to 7 business days for your deposit to become available to you.
Why aren't my funds immediately available?
Our policy is to make funds from your deposits available to you as soon as we reasonably can.
That means, in some cases, funds will be available immediately once Elevault receives your deposit.
Electronic and ACH deposits will be available to you the same day we receive the funds (typically the effective date of the ACH).
In other cases, we may need to review the deposit and delay the funds’ availability.
In such a case, funds may not be available until up to the 7th business day following the deposit.
For determining the availability of your deposits, every day is a business day except Saturdays, Sundays, and federal holidays.
Reasons funds availability may be delayed include, but are not limited to:
We have a reasonable belief that a deposit will not clear.
You deposit more than the allowed amount, $2,500, in one business day.
There is an emergency, such as failure of communications or computer equipment.
You are a new customer and your account has been open for fewer than 30 days.
How will I know if there's an issue with my deposit?
We will notify you via email if we delay your ability to withdraw funds for any of these reasons beyond the normal 1-3 business days it takes for ACH.
We will tell you when the funds will be available. They will generally be available to you no later than the 7th business day after the day of your deposit, but many times sooner.