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Take an Pre Order (tablet or POS)

Take a pre order or booking on a tablet or till as a Future Tab, with a name, notes and arrival time, take payment up front by card, cash or link, then send it to the kitchen on arrival.

Overview

This guide shows how to create, manage, and process pre orders using Future Tabs.

Step 1: Start the Order

  • Select items as normal

  • Add everything to the basket

Step 2: Create the Pre Order Tab

  • Tap Send to Tab

  • Enter the customer name

  • Add any details in the Notes field

  • Add Arrival Date and Time in the Schedule section

  • Tap Create

Step 3: Find the Tab

  • Go to Open Tabs

  • Tap Future Tabs on the right

  • Your scheduled tab will appear here


Step 4: Take Payment in Advance (Optional)

  • Tap Checkout

  • Take payment by Card, Cash, or Online

  • To take payment online, share the Receipt Link via SMS or Email

  • šŸ’” In Live Order Manager ā†’ Scheduled, you can see if the tab is Paid or Unpaid

Step 5: When the Customer Arrives

  • Go to Future Tabs

  • Search for the correct tab

  • Tap Send to Kitchen

Step 6: What Happens Next

  • The order moves to Live Order Manager ā†’ New

  • It appears on the Live Screen

  • The ticket prints automatically

  • Service continues as normal
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