You can freeze and unfreeze a card at any time. This is useful if your card is misplaced, temporarily lost, or you want to pause spending. If you find your card again, you can simply unfreeze it in the app.
Personal
Tap Cards in the bottom menu
Select the card you want to freeze or unfreeze
Tap the Freeze icon below the card image
Business
Freezing or unfreezing your own card (Owner, Admin, or Team member)
Tap Cards in the bottom menu
Select your card
Tap the Freeze icon below the card image
Freezing or unfreezing a team member’s card (Owner or Admin)
Tap Cards in the bottom menu
Select Team
Choose the team member
Select the card
Tap the Freeze icon beneath the card balance