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Create and manage batch payments in Emerge

Written by Jody Cruttenden

Batch payments let you pay multiple people or businesses at once, directly from Emerge Web.

You can build a batch using your saved payees or upload a CSV/TXT file, with individual amounts, particulars, codes and references for each payment.

If your account requires payment approval, the batch will be sent to an authorised approver before any money leaves your account.

Create a batch payment

From Emerge Web:

  1. Select Move money

  2. Choose Batch payment

  3. Give your batch a name

  4. Select the account you want to pay from

  5. Choose when you want the payments to be made

  6. Choose whether you want to build the batch manually or upload a CSV/TXT file

  7. Select Continue

Create a batch using saved payees

If you're building the batch manually, you can add payments using your existing saved payees.

For each payment, enter:

  • Payee

  • Amount

  • Particulars

  • Code

  • Reference

You can add multiple payments to the same batch, each with its own payment details.

Once you've added everything, select Review to check the batch before submitting it.

Upload a batch file

You can also upload a CSV or TXT file containing up to 100 payments.

This is useful if you're preparing payment runs in your accounting software and want to upload the payment file directly into Emerge.

Select Upload CSV batch file, then drag and drop your file or choose it from your device.

For the smoothest processing, we recommend uploading a file exported directly from your accounting software rather than manually editing the file before uploading.

Review your batch

Before submitting the batch, you'll be able to review the payment details, including:

  • Batch name

  • Account the payments will come from

  • Payment date

  • Payees

  • Bank account numbers

  • Amounts

  • Particulars

  • Codes

  • References

  • Total batch amount

Check everything carefully before submitting.

What happens after you submit a batch?

What happens next depends on whether payment approval is required for the account.

If approval is required

The batch will be sent for approval before any payments are made. The authorised approver can review the batch, including:

  • Total batch amount

  • Account the payments will come from

  • Who created the batch

  • Individual payment details

They can then choose to Approve or Reject the batch.

No money will leave the account until the required approval has been completed.

Approvers can also review and approve batch payments from the Emerge app under Payments Manager.

If approval isn't required

The batch will be scheduled for the payment date you selected.

If you selected Today (ASAP), the payments will begin processing once the batch has been submitted.

Schedule a batch payment

When creating your batch, you can choose to:

  • Pay Today (ASAP)

  • Schedule the batch for a future date

Once submitted, scheduled batches can be viewed from the Payments section in Emerge Web.

View and manage your batch payments

You can keep track of batch payments from the Payments section. You'll see three areas:

Scheduled
Payments and batches waiting for their scheduled payment date.

Action required
Payments or batches waiting for approval or another action.

Batch history
Previously submitted batches, including the individual payments contained within them.

Open a batch at any time to see its payment details and status.

What does the recipient see?

Although you submit the payments together as a batch, each payment is still processed individually.

That means every recipient receives their own payment with the particulars, code and reference you entered for them.

The batch simply makes it easier to prepare and submit multiple payments at once.

A few things to know

  • Batch payments are created directly in Emerge Web

  • You can create a batch manually using saved payees or upload a CSV/TXT file

  • A batch can contain up to 100 payments

  • Each payment can have its own amount, particulars, code and reference

  • You can pay immediately or schedule the batch for a future date

  • If payment approval is required, the batch must be approved before any money leaves the account

  • Approvers can review and approve batch payments through Emerge

Need a hand?

If you're having trouble creating, uploading or approving a batch payment, chat with us through Manage > Help in Emerge and the team can help.

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