In-pharmacy QR codes allow patients to start a consultation in just a few seconds, directly at the pharmacy. They can be placed in aisles, at intake, in the waiting area, or near vaccination zones.
Using Promotional Materials
Promotional materials include posters that allow patients to initiate a consultation by simply scanning a QR code.
🔗 To view and order promotional posters, check out the article: Order Promotional Posters
🔗 To view and download free QR code posters, see the article: Promotional Posters with QR Codes
What Is an In-Pharmacy Link?
An in-pharmacy link is an Empego link specifically designed for use within a physical pharmacy location. It generates a QR code that patients can scan using their phone.
💡 Why Use the Right Type of Link?
When a form is completed in the pharmacy, you must use an in-pharmacy link.
Two key behaviors are specific to this link type:
It asks the patient whether they want to wait or be called back later.
If they choose to wait, the system prompts them to give their name at intake to be added to the queue.
Where to Find In-Pharmacy Links
Log in to Empego with an Owner or Pharmacist account.
Click your name in the upper-right corner.
Select "Shareable public links."
Use the search bar to find the reason for consultation (e.g., urinary tract infection, smoking cessation).
In the results, locate the In-pharmacy link section and either:
Copy the link
Download the QR code
🔗 For more information about how to access in-pharmacy links, check out the article: Guide – Accessing QR Codes and Public Links
Placing QR Codes in Aisles
Placing specific QR codes near related products is a simple and effective way to trigger a consultation without staff intervention.
Examples of Product/Service Pairing
Product / Area | Suggested questionnaire |
Smoking cessation products | Smoking cessation |
Gravol Ginger | Nausea and vomiting |
Antifungal creams (feet) | Athlete's foot |
Antidiarrheals, repellents | Traveler's Health Questionnaire |
Clotrimazole cream, vaginal ovules | Vaginitis (yeast infection) |
Tums, ranitidine, Gaviscon | Heartburn |
Folic acid, prenatal multivitamins | Prenatal vitamins |
Antihistamines | Seasonal allergies |
💡 These posters can be printed in small formats, such as:
Half-letter laminated signs, to place on shelves
9 × 10 cm posters (wobbler sign style) to hang from shelf edges
You can order the 9 × 10 cm format specially designed for aisles using our order form.
Here is an example of a wobbler sign format used in pharmacies:
At Intake
General QR code: Leads to the Empego home page.
Specific QR code: Used for common consultations, such as New medication prescription.
View an example
View an example
Vaccination Area and Waiting Room
If your pharmacy provides vaccination services, here are some strategies to include QR codes:
Near the vaccination area:
Eligibility for shingles vaccine (Shingrix)
HPV Immunization Needs Assessment
View and download the HPV Immunization Needs Assessment poster
View and download the HPV Immunization Needs Assessment poster
Immunization Needs Assessment
💡 Immunization Needs Assessment strategy
💡 Immunization Needs Assessment strategy
Many patients aged 50 and over are eligible for multiple vaccines, but are unaware of it. Empego allows you to assess their immunization needs using a simple QR code.
How to Implement This Strategy
Display a specific QR code linked to the Immunization Needs Assessment questionnaire:
In the waiting room, where the patient waits after vaccination
Near the vaccination area or intake
When a patient receives a vaccine (e.g., flu, COVID, shingles), they must wait 15 minutes on-site. Take advantage of this time:
💬 "While you wait, would you like to check if you're eligible for other vaccines? Just scan this QR code with your phone to complete a few questions."
The patient completes the form on their phone, which:
Informs the pharmacy of their history and needs.
Allows for a delayed clinical assessment (no need for immediate consultation).
Helps avoid missed opportunities.
Once the form is submitted:
The system notifies the pharmacy of relevant vaccines for that patient.
A team member can call the patient within the following days or weeks to recommend vaccines (e.g., Shingrix, tetanus, pneumococcal).
Naloxone
Place a QR code poster specific to the Naloxone questionnaire in any of these locations:
Near intake
In the first-aid or emergency product section
In the waiting area
View and download the Naloxone poster
View and download the Naloxone poster
Summary Table
Location | Link Type | Examples |
Product aisles | Specific in-pharmacy link | QR code for "Smoking cessation" near Nicorette |
Intake | General or specific in-pharmacy link | New medication prescription |
Waiting room | In-pharmacy link for vaccination | Immunization needs assessment |