If you see an unexpected charge from Empowered, here are the most common reasons:

Your trial period ended and your subscription automatically renewed. The renewal date and amount are included in the confirmation email you received when you signed up. To avoid renewal charges, subscriptions must be cancelled at least 24 hours before the renewal date.

You were charged for the trial period when you first signed up. This is a separate, smaller charge (for example, $7.99) from any renewal charge.

If you'd like us to verify your billing history, just share your account email and charge details here — our team will look into it and explain exactly what you were charged and why.