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EFR Onboarding Guide

Updated over a month ago

Our ENDVR Retailers portal puts everything you need in one place, giving you clear visibility into employee activity, campaign performance, and store management through a powerful, centralized dashboard.

In this guide, youโ€™ll learn how to unlock the full value of your ENDVR for Retailers account: accessing your stores, monitoring employee engagement, inviting new brands, and moreโ€”all in one place.
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This guide is broken down into multiple sections, each containing an overview of how each feature can help you. Additionally, youโ€™ll find a step-by-step guide via a hyperlink (๐Ÿ‘‰ Learn how to...) that will assist you in navigating through them.
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โ€‹How to Create Your Retailer Account โ—
โ€‹Before we get started, ensure you have a Retailer Account. If you're new, follow these steps:

  1. Visit the ENDVR.io website.

  2. Register using an email address tied to your store or company's domain to access retailer-specific tools.

  3. Complete registration by verifying your email address. Once complete, youโ€™re ready to explore various features in this guide! This guide is broken down into sections to help you understand individual features, with step-by-step instructions provided where necessary.


The Dashboard: Your Command Center for In-Store Success

The redesigned Retailer Dashboard is your essential gateway to smarter, faster analytics. It gives you an instant, comprehensive view of your live campaigns and tracks key performance metrics across all your stores. All your management actions and employee activity are reflected here in real-time.

Dashboard Key Insights

  • Top-Level Overview: Get a high-level overview of live campaigns, rewards delivered to staff, and the status of your stores (Active vs. Inactive).

  • Performance Tracking: Quickly identify your top and least engaged stores, as well as your top-performing associates, helping you focus your coaching efforts.

  • Filtering & Customization: Use powerful filters (Campaign, Date Range, Location, Stores, Brands) to narrow down data and gain targeted insights.

Full guide Available Here


Manage Your Store(s) in ENDVR

As a Store Manager or Admin, you can create and manage your store(s) directly in the ENDVR dashboard. This includes managing employee access, approving requests, viewing reports, and sharing updates with your team.
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Create and Organize Stores

  • Add new store locations for your retail group.

  • Organize multiple stores into groups for easier management. ๐Ÿ‘‰ Learn how to create a new store
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    Additionally, after creating your retailer account, you can claim your existing store listings and manage them centrally, ensuring no disruption to your current listings.


Control Store Privacy ๐Ÿ”’/๐Ÿ”“

  • Lock your store(s) to control who can join.

  • When locked, employees must request approval before joining.

  • Unlock your store(s) to allow employees to join automatically.
    ๐Ÿ‘‰ Learn how to manage store privacy


Approve Employee Requests

If your store is locked, youโ€™ll need to manually approve employees before they can join.
๐Ÿ‘‰ Learn how to approve employee requests

Manage Your Employees

As a manager or admin, you can manage employees directly in ENDVR, by adding, removing, or moving them between stores. You can also approve employees, and monitor store and employee activity through real-time reports.

  • Add or remove employees at any time to ensure only verified team members have access.

  • Move employees between stores if needed.

  • Mass invite employees for faster setup.


Invite Admins & Store Managers

Bring additional managers or admins into your store to help with:


Employee Reports

Get real-time visibility into:

  • Missions completed

  • Total sales

  • Rewards earned

You can also view employee-specific reports showing:

  • Missions completed per brand

  • Sales generated

  • Total money earned

Campaign Visibility & Engagement Tools

Store Managers can see all live campaigns and use internal communication tools to drive engagement, which directly impacts the data you see in the Dashboard.
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Campaign Visibility

  • Live Campaigns: See all campaigns available to your location by selecting a store in the store tab.

  • Performance View: View total sales and participating employees for Sales Incentives, and the number of completions and participants for Education Missions.

News Feed

Engage your team with an exclusive in-app channel for your store. Use it to:

  • Announce new product launches, promotions, or events.

  • Celebrate sales contest winners and recognize top performers.

  • Share selling tips and reviews.

๐Ÿ‘‰ Learn more about News Feed
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Additional Benefits

The Retailer Portal provides tools to expand your network and streamline your operations:

  • Request to follow brands (like in the mobile app)
    ๐Ÿ‘‰ Learn how to add a brand connection Here
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  • Invite new brands to join ENDVR
    ๐Ÿ‘‰ Learn how to invite new brands Here
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  • Connect POS systems via the EFR portal to streamline submissions and distribute rewards earned from POS-enabled campaigns.

    ๐Ÿ‘‰ Learn how to connect your POS Here


โœจ With these tools, you can manage your stores, employees, and campaigns all in one placeโ€”making it easier to drive engagement and reward your sales teams.


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