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How to change my campaign status

Learn how to end, or resume a campaign directly from your Brand Portal

Updated today

Want to end a campaign early or restart one that was paused? You can do this anytime directly from your Brand Portal in just a few steps.

Why was my campaign paused?

A campaign automatically pauses when one of the following happens:

  • The campaign reaches its end date, or

  • The campaign budget has been fully used.

How to resume your campaign

You can get your campaign running again depending on why it paused:

  • If the end date was reached: extend the campaign end date.

  • If the budget was depleted: relaunch the campaign to continue rewarding participants.

Once updated, your campaign will become active again and users can continue participating as usual.


How to End your Campaign



NOTE

Once a campaign is ''Ended'' it cannot be relaunched.


Step 1 - Log in your Brand Portal
From your Brand Portal, select the Campaigns under the Campaign Management Tab


Step 2 - Locate your campaign
In the Campaign tab, locate the campaign you're looking to end.



Step 3 - Change Campaign Status
Select the ''Change Status'' which is located on the right-hand side. You can Either End a campaign or Activate a paused campaign.


Step 4 - Confirmation
Confirm by selecting '' Yes, I'm sure! '', once done, the campaign will move to the finished tab

End Campaign Confirmation

How to Resume your Campaign

Step 1 - Log in your Brand Portal
From your Brand Portal, select the Campaigns under the Campaign Management Tab


Step 2 - Locate your campaign
In the Campaign tab, locate the campaign you're looking to end.



Step 3 - Change Campaign Status
Select the ''Change Status'' which is located on the right-hand side. You will want to select Active


Step 4 - Updating the Information

​The following may vary depending on the reason the campaign ended. If it was closed due to budget limits or rewards being fully depleted, you can add more rewards to resume the campaign.


Ended By Budget

Ended by Codes/Rewards

Ended By End Data




Always feel free to reach out to support@endvr.io for any kind of questions.

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