This guide walks you through reviewing a retailer’s request, including steps for declining the request, adding the retailer’s stores to a live campaign, or launching a new campaign for them.
📩 Step 1 - Review the Request
Where to find the request:
When a retailer requests a campaign from your brand, you'll see the request in the Action Center in the Brand Portal Home.
You can also find these requests anytime by going to Campaigns in the left-hand menu and clicking the Requested tab.
Review the request by clicking on the request.
📌 Step 2 - Action the Request
From here, you can:
Decline
Add to an existing campaign
Launch a new campaign - see Launching a Campaign for the Retailer below
Decline - dismiss the request and give the retailer a reason for the decline.
Add to an existing campaign
You'll see live campaigns that match the type the retailer requested, along with your other live campaigns.
After selecting a campaign and clicking Next, you can choose whether to notify the store. We recommend notifying them. Then click Add Stores.
🏆 Launching a Campaign for the Retailer
Want to launch a new campaign instead? When you review the request, ENDVR tells you if any of your drafts already include the retailer.
Click Continue the linked draft to open that draft.
If no draft is linked, click Create a new campaign to start a new one.
From the draft, you can customize your campaign and launch it whenever you’d like!
If you need help creating your campaign, take a look at our How to Create a Campaign article.
💡 Pro Tip
Use the Request Status dropdown to filter requests by campaign type and decision.
Questions?
Reach us through the chat icon in the app or at support@endvr.io.










