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About Tags

What is a Tag, and where does it show up in Enrollsy?

Serena Edwards avatar
Written by Serena Edwards
Updated this week

What is a "Tag"? A tag is a label that shows up in various places in Enrollsy. All Tags are housed in one place but can be attached to Enrollments, Accounts, or Enrollees.

Where Tags Show Up

The following are all the places within Enrollsy where Tags show in the Admin Portal, Instructor Portal, and Customer Portal:

Admin Portal

  • The Enrollees table / Enrollments Tab (the default settings on the Enrollments Tab are to show Enrollment Tags, Account Tags, and Enrollee Tags; these columns are customizable on this tab)

  • The Enrollees table / Accounts Tab (only shows Account Tags, but you can filter by all Tags)

  • Enrollees table / Enrollees Tab (only shows Enrollee Tags, but you can filter by all Tags)

  • Each Enrollee's page in the Enrollee card (Enrollee Tags)

  • Each Enrollee's page under each Enrollment Card (Enrollment Tags)

  • Each Account page (Account Tags)

  • Each Billing page (Account Tags at the top and Enrollment Tags under each Enrollment Card)

  • The Leads page (shows Lead Tags under Submissions on the left menu bar)

  • The Classes page under each Class (shows Enrollment, Account, and Enrollee Tags)

  • The Classes page under Waitlists (shows Waitlist Tags)

  • The Classes page under each Class on the Rosters (accessible by the printer icon) - only shows Enrollment Tags

  • The Reports page under All Rosters (only shows Enrollment Tags)

  • The Instructors page (My Company > Users > Instructors) beside each Instructor (Instructor Tags)

Instructor Portal

In the following locations, all Tags (Enrollment, Account, and Enrollee) show lumped together. NOTE: Instructors can only edit Tags if they have the permission "Can edit customer account information" checked in their profile in the Admin portal.

Customer Portal

(if Admin allows the Tag to be viewable by Account Holders):

  • My Account Page / Account (Account Tags)

  • My Account Page under each Enrollee's pages (Enrollee Tags)

  • My Account Page under each Enrollment card (Enrollment Tags)

Rosters

Examples of Tags

The following are some examples of Tags we've seen clients use:

  • Allergies

  • Medication

  • No Photos

  • Scholarship

  • Emailed

  • Extended Care

  • Meals

  • Membership

  • No SMS

  • Reduced Rate

  • Staff

  • Tour Scheduled

  • Tour Completed

  • Bad Account

The list could go on and on. There are limitless things you can use Tags for. You can also trigger Tags in connection with certain Charge Items. See this article for more information.

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