The Enrollment confirmation (otherwise called “Welcome Message”) is the message that gets emailed at enrollment. You also have the option to create multiple messages to use for any Program.
IMPORTANT INFO:
If no Welcome Message is connected to one or more Programs, the system will use the default Welcome Message. If no Welcome Messages are connected to any Programs or none are selected in the Company setting, the system will not include a message with the enrollment email.
Follow these steps below to create your own custom Welcome Messages.
Step 1 - Add Content
Go to My Company settings and click on the "Enroll Form" setting on the left. Under "Enrollment Welcome Message," select the blue plus button to add a new message. Type in a name (example: “Welcome Message”) and add content.
Examples of content you can add include:
Company Logo
Images/Videos (see Note on Images/Videos below)
Links (company website, forms, social media sites, etc.)
Text welcoming students and any critical information about enrollment
Enrollsy Account Parent Portal link
Enrollsy Account Password Reset link
NOTE on Images/Videos
Your image will have to be hosted somewhere for you to add it (Enrollsy does not host images, so you are not allowed to download images).
NOTE: The image has to be hosted somewhere, such as Dropbox. There are also some free image hosting websites such as Bublup and ImgBB.
For videos, you can use the link or embed code.
Step 2 - Choose the Default Welcome Message
After creating your Welcome Message, choose the default message for all Programs in the Company setting (otherwise, no custom message will be sent out to Enrollees).
NOTE: The Welcome Message/Enrollment Confirmation email is sent out automatically when someone enrolls in any program. To re-send this confirmation email, go to the Enrollee page and click on Actions.
At this time, Admin users cannot send bulk Welcome Message/Enrollment Confirmation emails. However, Admin users can get copies of new enrollment emails. See this article for how to change that setting on the Admin User page.
Step 3 - Add Messages to Programs (optional)
You can also create multiple Welcome Messages for different Programs. You will then need to add them to your Programs.
Add to One Program:
Head to the Programs page and click on the pencil icon beside the Program. Scroll down to Enroll Form and click on the Enrollment Welcome Message you want to add. Click Save.
Add to Multiple Programs:
To add the Welcome Message to multiple Programs, check the Program or click “Select All” and click the Bulk Edit button (third button from the left). Scroll down to Enroll Form and click the toggle button beside “Enrollment Welcome Message.” Then you can select the correct message and click “Update” to save.
Email Confirmation Example
The Email Confirmation will say "Submission Confirmation" in the subject line (which, at the time, cannot be edited). The email confirmation will look similar to this one:
NOTE: The text after "Message from [Company Name]" is your Enrollment Welcome Message.