How to Send Class Email Reminders

Send Email Reminders to Students in two easy steps

Serena Edwards avatar
Written by Serena Edwards
Updated over a week ago

Once you have set up Class Email Reminders correctly, every time the Class happens (on a start time on each date specified), the Class Email Reminder will be sent to each person enrolled in the Class. You can set up Class Email Reminders in Enrollsy in two easy steps.

Step 1 - Set Calendar and Time Data At The Class Level

To complete this, go to the Classes page and click the down arrow beside the Class, then the pencil icon.

In the Class edit drawer, look for the "When does Class happen" section. You'll need to add:

  • Start time

  • End time

You'll also need to check the box that says, "Set days/dates when this Class occurs."

edit class in Enrollsy

See "How to edit Program or Class Schedules" for more details on adding Class dates.

Step 2 - Set Email Reminder

After you've added Calendar and Time data, scroll down to the next section called "Email Reminder" and do the following:

  • Click "No Reminder"

    No Email reminder for Classes in Enrollsy
  • Set a time before Class for the Reminder to send

    Email reminder for Classes in Enrollsy
  • Click "Save"

    Save Email reminder for Classes in Enrollsy

Step 3 - Send for First Class (Optional)

You can choose to send the Class Reminder email for ONLY the first Class. If you have one Class that meets on multiple dates and don't want the reminder email going out before EACH Class, then you can set it to go out only before the first Class.

Step 4 - What Does The Email Reminder Say?

Preview the Email Reminder by clicking the "Preview email" link under the select list. The default Class Reminder Email will include the following:

  • Class Time

  • Class Date(s)

  • Teacher (if added to the Class)

  • Custom message (see below)

  • A button to the Customer Portal ("Go to My Account")

  • Contact email address (NOTE: This email comes from the Location first. If there is no email address under the Location, it will pull the company's contact email address). Click here to learn how to change the Location email address. Contact Enrollsy support via the chat bubble within the Enrollsy admin platform to change the company email address.


You can add a custom message, by selecting the "Add custom message to email" box. Custom messages can include rich text elements meaning you can easily add Zoom links, video and image links, tables, lists, styled paragraphs, and more.

NOTE: The custom message is not reflected in the Preview.

How to Add Links

Either highlight the text where you want the link or click on the link icon. Copy and paste the URL (the web page address, document, video, etc.).

add links in Enrollsy class email reminder

How to Add Images

Click on the image icon within the Advanced settings. The image has to be hosted somewhere. This can be in Google Photos (not Google Docs).

Open the image and right-click. Click "Copy Image Address" and paste it into the "Source" box. A size should pop up under "width" and "height." Adjust this to fit the space. (NOTE: If the size does not show up, the source is incorrect.)

add image in class email reminder

Here is an example of how a Class email reminder may look:

Having control over the Email Reminder, the email's body, is handy for remote Classes or Classes where the Class Location might change from time to time. The feature is 100% optional, so if you need it for a Class, it's there; if not, ignore it!

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