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How Instructors Can Send and Receive Texts from Account Holders
How Instructors Can Send and Receive Texts from Account Holders

Learn how the text feature works for instructors

Serena Edwards avatar
Written by Serena Edwards
Updated over a week ago

Instructors can text Primary or Secondary Account Holders (or both) and receive texts from them. Instructors can’t group text Account Holders, but they can send other types of messages, such as timeline posts or other activities, with a message that the whole Class can see.

Sending Texts

On either the Activities page or the Check In/Out page, under the Class is the list of Enrollees. Click the bubble to text the Primary Account Holder, Secondary Account Holder, or both:

text bubble in Enrollsy teacher app

The following screen will display all text messages sent to that particular Account Holder.

text messages in Enrollsy teacher app

NOTE: Account Holders receive Enrollsy text messages as actual text in whatever Messages app they use (not in the Enrollsy App itself).

Viewing Texts

When a new text message comes in, it will appear on the Activities page or Check In/Out page in the Instructor portal as a red dot. Click on the SMS icon to open up the texting window.

sms icon in the Enrollsy instructor portal

For Frequently Asked Questions, see Instructor FAQs.

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