If a colleague or an Enrollsy representative created an Admin user login for you, please follow these steps if it is your first time logging in:
Step 1 - Login Screen
Go to app.enrollsy.com, it will send you to our login screen.app.enrollsy.com
Step 2 - Set Password
Set your password by first clicking the link that says Forgot password?
Enter the email that was used to create your admin login, then click Continue.
Go to your email account where you sent the password reset email, click the link in the password reset email, and reset your password.
Step 3 - Login
Now login with your email and password at app.enrollsy.com
Step 4 - Set up MFA
It will now ask you to set up a multifactor authentication method (MFA). The following are the ways you can set up the MFA:
Download the Auth0 Guardian app
Select "Try another method" at the bottom of the prompt to use Google Authenticator
Select "SMS" to receive an SMS (text) message
Step 5 - Scan the QR Code
If you choose the recommended Auth0 Guardian App method, you will press Continue and then be presented with a QR code that it wants you to scan using the Guardian App.
(DO NOT TRY TO SCAN THIS CODE WITH A PHONE - SCAN THE CODE ON YOUR COMPUTER SCREEN).
Step 6 - Test Login & MFA
After clicking continue to get all the way logged in, log out in the top right of Enrollsy, and log in again to test that you set up the multifactor authentication correctly.
Outcome
After attempting to sign in again, you should see the screen below. You should also receive a push notification from the Guardian App as long as you allow notifications from it, you'll click Allow, and it will automatically sign you in.
NOTE: Make sure to click the checkbox "Remember this device for 30 days" so you won't have to perform this step for another month.
Troubleshooting Auth0 Guardian App
If you chose the "Auth0 Guardian" app as your multifactor notification and did not save the passphrase/recovery code, see this article for assistance in resetting the app.