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How Admin can Send Group Texts to Account Holders
How Admin can Send Group Texts to Account Holders

Need to send a message to many Account Holders at once? Here's how!

Serena Edwards avatar
Written by Serena Edwards
Updated over 2 weeks ago

Where can Send Group Texts

Admin users can send group texts to Primary and/or Secondary Account Holders on the following pages:

How to Send Group Texts

Follow these steps to send a group text message:

Step 1 - Select Enrollees

Click the top check box to select all Enrollees or select them individually. Click the SMS button:

SMS button in Enrollsy

Step 2 - Select Account Holder(s)

A window will pop up where you can choose to message the Primary Account Holder, Secondary Account Holder, or both. Depending on which page you are on, you will see one of these messages:

  • Enrollees Table, Classes page, and Reports page:

    text primary account holder or both message in Enrollsy

  • Billing and Account pages:

    open primary or secondary holder sms conversation or send text to both in Enrollsy

Step 3 - Write & Send Text

A new window will open up that will show the total recipients and a list of their names. Write your message in the Message box.

NOTE: Bulk texts have a maximum of 160 characters; this is NOT something we can change. It is set by our SMS texting provider. If you go over 160 characters, Enrollsy will warn you that you are sending multiple billable message segments per recipient, and you have to approve that. See our warning message below:

greater than 160 characters SMS text messages in Enrollsy

You are charged 1.5¢ per message after the maximum number of text messages based on your billing plan. See this article for more about SMS pricing.

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