The major carriers (T-Mobile, Verizon, and AT&T) increased their rates for texting on July 1, 2021. These fees are passed through to Enrollsy by our service provider. Therefore, we are enforcing our standard pricing for texting.
Enrollsy Text Message Pricing
Standard limits and pricing for texting are as follows:
Starter Plans - 500 messages/mo + 1.5¢ per message after 500
Pro Plans - 1,000 messages/mo + 1.5¢ per message after 1,000
Enterprise Plans - 2,000 messages/mo + 1.5¢ per message after 2,000
A2P Brand Registration
Cell Carriers (Verizon, T-Mobile, AT&T, etc.) have imposed new regulations that require any software application to gather information about their clients and how they use messaging. The following are the fees associated with this requirement:
A one-time $4 Brand Registration fee
A one-time Campaign Vetting fee of $15. (This fee tells the Carriers who you are and ties your brand to your messages).
A monthly Campaign fee of $1.50/mo added to your Enrollsy bill for continued use of the SMS feature.
All registration fees go directly to TCR (The Campaign Registry) and other third-party, vetting companies, and are out of our control. You won’t be charged until after your brand and campaign is approved. Charges will apply automatically as part of your existing billing cycle on Enrollsy. See this resource for more information on branding fees.
NOTE: If your company does not register for brand registration, your texts may be blocked. If you are unsure if your company has registered, please contact Enrollsy via the chat button.
Text Message Billing
Enrollsy bills each client monthly for overages during the previous month.
For example, if you are on a Pro Plan and send 3,000 text messages in July, you will be billed an additional $30, or 2,000 x 1.5¢ (the first 1,000 are included in your plan) in August.
To see how many text messages you've sent in the current or past month, you can go to the Reports page and scroll to the bottom to the Messages report:
Bulk Text Messaging
NOTE: Bulk texts have a maximum of 160 characters; if you go over 160 characters, Enrollsy will warn you that you are sending multiple billable message segments per recipient, and you have to approve that. See our warning message below:
See this support article for more information about group texting. We hope to have better reporting on the number of these text message segments sent because of large messages split into multiple segments.