If you change your phone or phone number, it's easy to get Enrollsy back on your phone. You must reset the Multifactor Authentication (MFA) and set it up again on your new phone.
Step 1 - Reset Multifactor Authentication (MFA)
From this page, edit the Admin or Instructor you want to reset > in the drawer on the right, click "Authentication" > click the reset Multi-Factor Authentication refresh icon:
NOTE: If you are an Admin, you will have to have another Admin reset your MFA or if you are the ONLY Admin, contact Enrollsy via chat.
Step 2 - Log In to Enrollsy Again
Troubleshooting Auth0 Guardian App
If you chose the "Auth0 Guardian" app as your multi-factor notification and did not save the passphrase/recovery code, see this article for assistance in resetting the app.