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How to Print Statements, Receipts & Invoices

Learn how to view and print financial records in the Customer Portal

Written by Serena Edwards
Updated yesterday

These instructions are from the Customer Portal. If you are an Admin, please click here to learn how to view or print a statement for an Account Holder.

Print Transaction Statements

If you are a Primary Account Holder or Secondary Account Holder with access, please follow the steps below to print a statement of transactions. This statment can be used for tax purposes.

NOTE: Printing is only available in the web browser. It is best to do the following steps in Chrome, Safari, or Firefox. If you are on the Enrollsy app, the system will direct you to log in to one of those browsers.

Step 1 - Transactions

Once signed in, click on Transactions from the Menu:

transactions summary in Enrollsy Customer portal

Step 2 - Printer Icon

Click the Printer icon at the top-right of the Transaction History. If you are on the Enrollsy app, see Step 2b below. Otherwise, continue to Step 3.

Step 2b - Open in Browser Window

If you are using the Enrollsy app, the system will direct you to open Enrollsy in a browser. You will need to use one of the browsers shown in the message below. Click "Open in Browser to Print" to open Enrollsy in a web browser.

NOTE: Printing is only supported on Google Chrome, Safari, or Mozilla Firefox.

You will also see a message asking if you want to open the link on an external page in your browser. Click OK.

notice to open external page in browser in Enrollsy customer portal

After that, you will be redirected to the sign-in page. Sign in again using your login credentials. Continue to Step 3.

Step 3 - Print Transaction Summary

Click the Printer icon at the top-right of the Transaction History, then select the Print Transaction Summary.

transaction summary in Enrollsy Customer portal

Step 4 - Select Dates

Select the dates of the Summary and click Load.

print transaction summary in Enrollsy Customer portal

The system will direct you to print in one of the following browsers:

how to print a statement on a computer in Enrollsy customer portal

Step 5 - Print or Save as a PDF

Select Print on the next screen. Then choose either "Save as a PDF" or print the document from the Print screen. After printing it as a PDF, you can email the statement as an attachment.

print or save Enrollsy statement

Step 6 - Export

Transactions can also be exported to a CSV spreadsheet by clicking the export button.


Print Invoice

f you are a Primary Account Holder or Secondary Account Holder (with access), please follow the steps below to view or print one or more Invoices.

NOTE: Printing is only available in the web browser. It is best to do the following steps in Chrome, Safari, or Firefox. If you are on the Enrollsy app, the system will direct you to log in to one of those browsers.

Step 1 - Home

Once signed in, click on Home from the Menu:

Step 2 - View

On the Home page at the top, you will see a list of Current, Paid, and/or Future Invoices (depending on if your company allows these to be seen in the customer portal). Click on "View" beside one of these invoices to see all the invoices.

Step 3 - Select Invoices

Next, select on the left-side all the invoices you want to print or download.

Step 4 - Print Invoices

Click the Printer icon at the top-right. You may have to scroll over to find the printer icon. Select Print on the next screen. Then choose either "Save as a PDF" or print the document from the Print screen. After printing it as a PDF, you can email the statement as an attachment.

Step 4b - Open in Browser Window

If you are on the Enrollsy app, The system will direct you to open Enrollsy in a browser. You will need to use one of the browsers shown in the message below.

Click "Open in Browser to Print" to open Enrollsy in your default phone browser.

NOTE: Printing is only supported on Google Chrome, Safari, or Mozilla Firefox.

You will be redirected to the sign-in page. Sign in again using your login credentials. Go through Steps 1 through 4 above again.

Step 5 - Download as CSV

To download the invoices as a CSV, click the export icon (you may need to scroll over to view the icon). This will download the invoices to a CSV, which can be opened in Excel or Google Sheets (or any other spreadsheet software).


Print a Payment Receipt

It's easy to print a receipt in the Customer portal accessed via a web browser either on a computer or phone.

NOTE: The printing option is NOT available on the Enrollsy Customer App itself.

To gain access to the Customer Portal on a browser, ask your Admin for the "Account Sign In" link. Follow these steps to print a receipt for any transaction:

Step 1 -Transactions Page

Navigate to the Transactions page. Find the transaction you want to print a receipt for.

Step 2 - Create Receipt

Select the three dots beside the transaction. From the options that appear, select 'Create Receipt.' This will open the receipt in a new window.

Step 3 - Print

Select Print to open up your Print Window. You can print it or download it as a PDF.

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