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Troubleshoot Pricing Not Showing in Payment Plans or Pay-in-Full
Troubleshoot Pricing Not Showing in Payment Plans or Pay-in-Full

Having an issue with Charge Items/Fees not showing up? Here's how to fix it.

Serena Edwards avatar
Written by Serena Edwards
Updated over a week ago

If you have created a Program and your fees are NOT showing up in the Pay-in-Full and/or Payment Plan area, that usually means that the Charge Item is an OPTIONAL item and not REQUIRED:

charge item not showing up on payment plan or pay in full in Enrollsy

You will need to mark any fees such as "Tuition" or "Class Fee" that are required EITHER at enrollment OR on a Payment Plan as "Required" when you set them up on the Items page.

To edit the fee or Charge Item, see "How to edit Charge Items in Payment Plans."

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