There are several places in Enrollsy where you can add internal notes that Admin users and Instructors can view.
Accounts Page
On an Account Holder's Account page, there is a place for internal notes. When you enter a note in this space, be sure you hit the "Save" button to save the message.
Any notes entered in the Account section can be viewed on the Enrollees Table under "Accounts."
Enrollee Page
On an Enrollee's page, there is a place for internal notes. When you enter a note in this space, be sure you hit the "Save" button to save the message.
Any notes entered in the Account section can be viewed on the Enrollees Table under "Enrollees" (or whatever you have called "Enrollees").