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How to Create Internal Enroll Form Fields
How to Create Internal Enroll Form Fields

Learn how to hide certain fields at enrollment or on the Customer Portal

Serena Edwards avatar
Written by Serena Edwards
Updated over a week ago

At some point, you may want to create internal or Admin-only fields on the Enroll Form. To learn more about Enroll Form fields, check out this support article.

To create an internal field, follow these steps:

Step 1 - Choose the Section

Go to the Enroll Form page (My Company > Forms > Enroll Form). Choose the section you want the internal field in:

  • Account Info

  • Enrollee Info

  • Program Selection

Step 2 - Choose the Field Element

Next, click the plus button. A list of the field elements will appear. From the list, choose the element and enter the label of that field (i.e., "Internal Field" or "Office Only").

After clicking on the desired element and entering a label (required for each except the Formatted Content), click Add.

Step 3 - Other Settings

Within the Enroll Form field settings are "Other Settings" at the very bottom of the field editor, where you can hide fields or make them not able to be edited.

admin only fields in Enrollsy

If only one option is selected at a time, this is what would happen:

  • Not Editable by Primary Account Holder

    The Primary Account Holder does not fill in the field on the Enroll Form (the field is hidden on the Enroll Form). The Account Holder also cannot edit the field but can view that field on the Customer Portal.

  • Hide in Customer Portal

    Primary Account Holder completes the field on the Enroll Form but cannot view those responses in the Customer Portal.

  • Hide in Instructor Portal

    Primary Account Holder completes the field on the Enroll Form, but the field cannot be viewed in the Instructor Portal (only by Admins).

  • Hide on Enroll Form

    The Primary Account Holder does not fill in the fields on the Enroll Form but can edit the response.

  • Include in the Primary Account Holder Confirmation Email

    This is the enrollment confirmation (welcome) email sent to the Primary Account Holder.

  • Include in New Enrollment Email for Admin

    This is the email sent to one or more Admin Users after a person has enrolled.

NOTE: One or all three of these settings can be turned on for any field, depending on what you want the Account Holder to be able to fill out, edit, and/or view.

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