Skip to main content
Collect Payment

Record or manually collect cash, check, credit card, or ACH payments from your Customers

Caroline Hilton avatar
Written by Caroline Hilton
Updated this week

When you post a "Payment," you are collecting payment by Credit Card, ACH, Cash, or Check from your Customer.

You can collect payment in the following places:

1. Customer Billing Page

On the Customer's Billing page, click the "Add Transaction" button at the top of the page. Then click "Collect Payment" from the menu.

2. Invoices Tab / + Invoice

Create an Invoice by using the plus button on the left sidebar beside Invoices. Then click "Collect Payment" from the menu.

How to collect payment:

Step 1 - Search for Account(s)

After selecting one of the above options to create a new Invoice, a new window will open where you can search the Account(s) you want to collect payment for.

Step 2 - Collect Payment

You have three options to collect payment:

  • Pay the Account Balance

  • Pay specific Invoices that are currently due on the account

  • Pay a Custom Amount

Step 3 - Set Up Transaction

Under "Set Up Transaction," you can do the following:

  • Change the Classification (company name, if there is more than one)

  • Add comments (public or private)

  • Edit the amount (click the pencil icon, and it will take you back to the Collect Payment step)

  • Choose the Payer from the list or add a new player (click the plus button to add another Payer)

  • Select the payment method

  • Print a receipt

Step 4 - Post Payment

The last step is to select "Post" to post the payment.

Did this answer your question?