Fault Relay Contacts
Q: Where are the fault relay contacts? Are they N/O or N/C?
A: The fault contacts are labelled Fault 1 and Fault 2, located on the right-hand side of the terminal array. These are normally closed contacts.
Part Code: 700-200
Battery Capacity
Q: What is the maximum sized battery for a Toccare Mini panel?
A: 2 x 12V 7Ah batteries.
Networking Capability
Q: Can a Toccare Mini ½ loop panel be networked?
A: No – it is not networkable and does not support repeater connections.
Auto-Learn (Auto-Programming)
Q: How do I auto-learn the loop?
A: Access Level 3 → Configure → Auto Prog
Device Detection Issues
Q: Why can’t the panel find any devices?
A: Ensure the correct protocol is selected.
Access Level 3 → Configure → System → General → Loop Type
Available protocols: Apollo and Argus AV
Disabling Outputs
Q: How do I disable sounders/outputs?
A: Access Level 3 → Maintenance → Disablements → Outputs
Internal Buzzer
Q: Can I disable the buzzer during installation/commissioning?
A: Yes – Access Level 3 → Configure → System → General → Buzzer LED → Buzzer: No
Zones Explained
Q: What’s the difference between a physical and technological zone?
A: The Toccare Mini has 16 zonal LEDs. Zones 1–16 are physical zones that illuminate corresponding LEDs.
Firmware Updates
Q: What's the procedure for a firmware update?
A: A dedicated firmware update lead and 3 HEX files are required. The full process is available from Eurotech Technical. Software: Flash Magic
Loop Fault Messages
Fault – Loop: Open circuit detected.
Fault – Loop Shortcut: Short circuit detected.
Test Mode
Q: How do I put the panel on test?
A: Access Level 3 → Maintenance → Test → Sensor Modules / Walk Test
Password Recovery
Q: How do I reset a lost or forgotten password?
A: Contact Eurotech for a procedure and emergency password.
⚠️ The password changes daily – plan ahead.
Menu Timeout
Q: Can I increase the short menu timeout?
A: Yes –
Access Level 3 → Configure → System → Disabling → Disable Keyboard at 5 mins → Yes
Device Labelling
Q: How do I add device text?
A: Configure → Device/Zone → Detectors → Modify → Select Device → Next → Detector Name → Enter Text → Save
Assigning Devices to Zones
Q: How do I add devices to zones?
A: Access Level 3 → Configure → Device/Zone → Zone → Add → Zone X → Devices → Select Devices from Loop Map
Configuration Backup
Q: How do I export the configuration to USB?
A: Use a USB stick formatted to FAT32 (4096 Allocation Unit Size)
Access Level 3 → Configure → System → USB → Export
Maintenance Date
Q: How do I change the maintenance enquiry date?
A: Access Level 3 → Maintenance → Maint. Enquiry → Select Date → Save
Auto-Learn and Existing Config
Q: Will Auto-Learn overwrite existing configuration?
A: No – Auto Prog only adds new devices. Existing configuration remains intact.
Contact Information
For further assistance or if you have any questions regarding this procedure, please contact the Eurotech Technical Team:
Email: technical@eurotechfire.com
Phone: +44 (0) 203 141 0982