No Refund Policy
At EVEN, we believe in supporting artists and ensuring a smooth experience for fans. As part of our commitment to integrity and fairness, all sales are final, and we do not offer refunds except under the following circumstances:
Merchandise Not Received
If you do not receive the merchandise you purchased, please contact our support team immediately. After providing proof of purchase and confirming the issue, we will investigate the matter.Fraudulent Purchase
In the event of a fraudulent purchase, contact us with relevant documentation. After reviewing and verifying the claim, appropriate action will be taken.
Important:
All refund requests are subject to investigation, and customers must provide proof of the issue. We are committed to a fair process to ensure all concerns are addressed promptly.
Please reach out to our support team if you have more questions: Support@Even.Biz