Menu Items from Event Temple can be manually posted to StayNTouch (SNT) as transactions for a specific Charge Code:
The system knows which Charge Code a Menu Item should be posted under — and whether to post taxes and service fees — based on the integration settings:
The tax setup behavior selected
The Charge Code mapped to the Menu Item's Revenue Category
The Charge Code mapped to the Menu Item's taxes and/or fees
Charge Code Tax Setups
In SNT, charge codes can have numerous taxes applied in their Tax Setup:
When integrating Event Temple with SNT you have two options:
Ignore these tax setups and specify your own taxes/fees in ET or
Obey these tax setups with some restrictions
Below we'll explain both options and their important considerations.
Option One - Ignore Charge Code Tax Setups
In this mode, Event Temple assumes that all mapped Charge Codes do not have any inclusive or exclusive taxes setup in SNT.
When posting charges, each tax and fee on a Menu Item (if any) will be posted to SNT as their own individual transactions.
From the left-hand sidebar, click on Settings
Click Integrations
Click PMS
Select Ignore Charge Code Tax Setups
Map each ET Revenue Category to the applicable SNT Charge Code
Map each ET Tax & Fee to the applicable SNT Tax & Fee
Important Considerations for Option One
If any mapped Charge Codes here do have tax setups, you will see these tax amounts doubled on your bills in SNT
We recommend creating ET-specific Charge Codes in SNT for use here to reduce the chance of somebody ever filling in a Tax Setup for them
Event Temple does not currently enforce that all items within the same revenue category have the same taxes applied to them. If this is important for you then the Obey setting may be a better fit
Option Two - Obeying Charge Code Tax Setups
In this mode, Event Temple can support mappings to Charge Codes with Tax Setup but you are required to fill out the Tax Setup as it is entered in SNT. Filling in the tax setups like this instructs the system to not doubly send these taxes to SNT when posting charges.
From the left-hand sidebar, click on Settings
Click Integrations
Click PMS
Select Obey Charge Code Tax Setups
Map each ET Revenue Category to the applicable SNT Charge Code AND tax, ensuring the correct inclusive/exclusive option is also selected.
Map each ET Tax to the applicable SNT Tax
Important Considerations for Option Two
ET only supports charge codes where ALL the taxes are inclusive or ALL the taxes are exclusive. You cannot mix and match
You can not post items to SNT if there are any Service Fees or Fee Exempt Taxes on them
When posting charges, you will get an error if the menu items you are posting have different taxes that are set up for the revenue category
If no tax setup is filled out, items in that category should not have any taxes applied to them. An error will prevent you from posting charges that don't follow this rule.