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Property Management System - Mews
Mews FAQ
Why Didn't My Menu Items Automatically Post to Mews?
Why Didn't My Menu Items Automatically Post to Mews?
Updated over a week ago

Related Questions:

  • Why are my Menu Items missing in Mews?

Answer:

There are certain pre-requisites that need to be done before a Menu Item can be automatically sent to Mews:

  • the system will search for all DEFINITE Bookings and Events that ended the previous day.

For each Booking that matches this criteria, the items consumed the previous day will be posted to Mews if:

  • The Booking's Primary Contact is synced with Mews

  • All the postable items on the Booking are valid (they have taxes set).

  • The Menu Items have a Revenue Category that is configured to be automatically sent to Mews in the Mews Integration Settings.

All charges are posted to the Primary Contact with a consumption time of 23:59.

Additional Information:

  • Once charges are posted to Mews they are locked in Event Temple

  • Logs of success (and failures) for every day can be seen in the Mews integration settings

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