Hey Evey Users!
When you first create your event, you will see the following settings during that process:
Let's take a quick look at these options starting from the top.
"Visible in Store"
This one is pretty easy; we want to know if this event should be visible in your store? Not quite ready to let people see your next fantastic event? Uncheck this box, and you can make it visible later through event settings or your Shopify Admin area.
“Enable eTickets”
This one has two options; the first option will automatically send tickets to attendees once their order is completed in your Shopify admin. For an order to be considered complete and the key to be sent, it has to be marked as “Paid” and “Fulfilled” in your Shopify admin.
The second option will still create a ticket for your attendee once the order is completed. The only difference is that you will have to manually send their tickets to them by going to your attendee list and clicking the “Send Ticket Email” button.
”Ticket Types”
This option allows you to select what kind of tickets your attendees will be able to receive when they place an order.
“Ticket Transfers”
This option will allow your attendees to make changes to their tickets and transfer them to another person. When an attendee shares their ticket, their original ticket is canceled, a new one is created for the person they transferred it to, and the new attendee receives an email with their eTicket attached.
”Primary Contact E-mail for Your Event”
This is how your attendees can reach you with questions about their orders and your event. We strongly recommend filling this out as it allows your attendees to reach out to you with all their inquiries, and you assure them that your event is the best.
”Ticket ID Start Number”
This option allows you to customize the number at which your tickets will begin to be issued. You can leave it as is, or if you want to change it, this option is for you.
If you have any other questions, please contact us at hello@eveyevents.com.