A key feature of the Evey Events app is the attendee information form, which enables you to request event-specific details from your customers. To streamline the ticket purchase process online, customers are prompted to complete this form before proceeding to checkout. We've prepared an informative article to guide you through setting up this attendee information form, which you can access here.
In addition to online ticket sales, our app accommodates in-person ticket sales via Shopify POS. However, for in-person sales, attendee information needs to be entered manually into the POS system.
Here's a concise guide on how to integrate the attendee information form when processing an order using POS:
1. In Shopify POS, tap on "Add Tile."
2. Choose "App."
3. Locate "Evey Events & Tickets."
4. Select "Add Ticket Info."
5. You'll notice a new tile named "Evey Events & Tickets" – tap "Save" to add it to your POS home screen.
6. Once you've added tickets to the cart, simply tap on that tile.
7. Choose the specific ticket for which you'd like to input attendee information.
8. Fill out the required fields with the attendee details and Save.
9. Here you'll now see the attendee details below the ticket so just tap "Close."
10. Below is what it looks like on your POS cart page.
Note: The screenshots provided are for mobile devices, but the steps remain identical for tablets. Should you have any questions or require assistance in configuring this, please feel free to reach out to us. We're here to help!