Including your company logo in notification emails helps reinforce your brand identity and ensures a professional look in your customer communications. These emails are sent automatically after a customer purchases a ticket and can also include event details or reminders.
How to Add Your Logo to Notification Emails
Upload Your Logo in Shopify
From your Shopify admin, go to “Content” and click on “Files.”
Click “Upload files” and select your logo image.
After uploading, click the copy link icon next to the file to copy its URL.
Add the Logo in Evey
Open the Evey app and select your event.
Click “Event settings.”
Go to the “Notifications” tab.
Scroll down to the “Brand settings” section.
Paste the copied URL into the “Logo Image URL” field.
Adjust the logo size in the “Logo width (pixels)” field, if needed.
Click “Save.”
You’ll see a preview of the email, including the logo, on the left side of the page.
If you have any questions or need assistance, feel free to reach out to our support team.