Your company logo represents your brand and often conveys its purpose. That's why it's crucial to showcase it on event tickets and in the notification email sent to your attendees.
Apart from the tickets provided to customers, a notification email is dispatched to them upon ticket purchase. This notification email is automatically sent to your attendees, it contains a button that they can click to see their tickets, but aside from getting their tickets, the notification email can also include details of the event or important reminders to your customers.
As I mentioned above, some merchants give importance to having their company logo on everything that they are sending to their customers as a part of their company identity, so aside from putting your logo on the event tickets, you also have the option to put it on the notification email that is being sent to them.
Add your company logo to the notification email
1. To do this, first you will need to upload the logo on the File section of your Shopify store. On your Shopify home page, click on "Content" and then go to "Files."
2. On the "Files" page, click on "Upload files."
3. When you click on "Upload files," this will open your your computer files.
4. You can double-click or select the file and this will upload the photo.
5. Once the photo is uploaded you will see it added to your Shopify files. The next step is to copy the file link by clicking on the copy link logo on the right side.
6. After copying the link, we will now go to the event on the Evey app.
7. Once you are on the event, click on Event Settings.
8. On the Event settings page, click on the Notifications tab.
9. Now scroll down to Brand settings and insert the file link on the Logo Image URL bar.
10. You can also change the size of the logo by adjusting it on the Logo width (pixels).
11. Once you are done, click on Save.
You can now see the preview on the left side of the page.
If you have a question, please reach out to us, we’re always here to help!