Settings
Customize Evey to fit your needs with our Settings guides. Learn how to configure event preferences, ticket options, and integrations to ensure your events align perfectly with your brand and goals.
41 articles
Customization
Details about available options and tools for personalizing your event and tickets.
- How to change the email address on email notification footer?Steps to modify the email address in your notification footer.
- Adding a Reminder to the Ticket EmailSteps to add a reminder to your ticket email effectively.
- How to change the Service Fee label on the storefrontSteps to modify the 'Service Fee' label displayed on your store front.
- How to change the button text “Get tickets” in the Searchable list of Events widgetLearn to modify the 'Get tickets' text in your Events widget.
- Hide Powered by Evey Logo on PDF TicketsSteps to remove the 'Powered by Evey' logo from your PDF tickets.
- How to change the Join Virtual event link on the ticket pageSteps to modify the virtual event link on your ticket page.
- How to change the Add to cart button textLearn how to modify the 'Add to cart' button text in your store.
- Does Evey Use a Cart Timer for Ticket Reservations?Understanding Evey's cart timer for ticket reservations and how it works.
- Translating the Calendar Month/Week/List ButtonsLearn how to change the view of your calendar using the Month/Week/List buttons.
- Setting an Expiration on a TicketLearn how to set a ticket expiration date in the app for better customer service management.
- Removing the Search Field and Month Dropdown From the Event ListSteps to remove the search field and month dropdown from your event list.
- Can I Create Custom URLs for My Events?Learn how to create personalized URLs for your event pages.
- How to add a first name in the Multi-Ticket NotificationSteps to input a first name in the Multi-Ticket Notification feature.
- How Do I Add My Company Logo to the Notification Email?Steps to add your company logo to outgoing notification emails.
- Ultilizing the Attendee Form to Ask for Marketing PermissionsLearn how to use the attendee form to request marketing permissions.
- Customizing the Attendee Information FormSteps to personalize your attendee information form for your event.
- What Is a Ticket Type and How Do I Add Different Ticket Variants?Learn what ticket types are and how to add different variants in your store.
- Creating Custom Templates for Any EventLearn to create personalized templates for any event quickly and easily.
- Is it possible to receive a single email containing all PDFs for the full order in the Multi/Group Ticket feature?Learn how to get all your order's PDFs in one email with the Multi/
- How to Add a Google Map to Your Online Ticket PageSteps to embed a Google Map on your ticket page for easy event location access.
- Can I Set a Minimum or Maximum Number of Tickets per Customer?Setting limits on ticket purchases per customer in your store.
- How Do I Add a Description to My Event?Steps to add a description to your event effectively.
- How Do I Add Event Details to the Ticket Notification?Steps to include event details in your ticket notification.
- Changing the Subject on Email NotificationsSteps to modify the subject line in your email notifications.
- How to Add Evey’s Event List, Event Showcase, or Events Blocks to Your Shopify StorefrontSteps to integrate Evey's event features into your Shopify storefront.
- Adding the Ticket QR Code to Notification EmailsLearn how to add a ticket QR code to your notification emails.
- Allow Customers to Select Multiple Ticket Types at the Same TimeEnabling multiple ticket type selection for your customers at once.
- Adding Event Information to Your Shopify Product PageGuide to adding event details to your Shopify product page effectively.
- How to Use Custom Fonts in Your PDF TicketLearn to personalize your PDF tickets with custom fonts.
- Customizing Your Email TemplateLearn how to personalize your email template to better suit your needs.
- Customizing Your PDF TicketLearn how to personalize your PDF ticket to suit your needs.
- Customizing Your TicketsGuide to personalizing your event tickets to match your style.
- How to Create a URL Redirect in Shopify for Your Evey Events CalendarSteps to set up a URL redirect in Shopify for your Evey Events Calendar.
Pricing and Billing
Anything related to Subscription Plans, Billing & Refunds.
- What Does the “App Usage” Charge Mean on My Bill?Understanding the 'App Usage' charge on your bill.
- Will I Be Charged for Free Events?Understanding if you'll be billed for attending free events.
- Non-Profit Organization PricingUnderstanding the special pricing structure for non-profit organizations.
- Real-Time Price Adaptation for Accurate Revenue TrackingAdapting prices in real-time for precise revenue tracking in your store.
- If I manually add a ticket, will I be charged a ticket fee?Understanding if adding tickets manually incurs extra charges.
- Sales tax issue with EveyResolving sales tax discrepancies with the Evey app.
- How to Upgrade or Downgrade Your PlanSwitching your plan?
- Billing OverviewUnderstanding your bill: charges, payments, and how to resolve billing issues.