Setting up and customizing event notifications is essential for keeping your attendees informed and engaged. This guide outlines the steps to access and customize your email notifications and templates, ensuring your communications are professional and tailored to your event's needs.
Here's How to Customize Event Notifications and Templates
Start by going to your existing Evey event or creating a new one. For instructions on creating a new event, check our guide on how to create your first event.
In the top right corner, click on “Event settings.” Then from the available tabs, select “Notifications.”
Here, you’ll see three sections:Preview:
This is a preview of the notifications that your attendees will receive. You also have an option to view what a specific attendee will receive.Ticket Email
Multi-ticket Email
Attendee message email
Settings:
In the settings section, set your conditions for sending out notifications and emails. Under Brand Settings, enhance your emails by adding your logo, specifying the logo width in pixels, and choosing an accent color.
If you want to use a template, click More to select from:Shared Global Template: This is the recommended option as it applies to all new events.
Custom Template for This Event: Use this if you need a unique design for this specific event.
Shared Template with Another Event: This allows you to select another event to share the same template.
Templates:
Click Customize to enter the editor, or select Edit for HTML editing.
Use the Editor:
Choose which event to edit and select a specific attendee if you want to preview their email.
Under Layout, control visibility by clicking on the image icon or rearranging sections by dragging and dropping them. You can also add blocks to further customize your email.
When you open each section, more options will appear for customizing the layout, settings, and text.
To discard any changes, click “Clear Changes” at the top. To save your updates, simply click “Save” next to it.
Follow the same steps to customize the remaining email notifications as needed.
By personalizing your event notifications, you’ll enhance attendee engagement and provide a seamless experience from start to finish.