Before your event can go live, you need more than just a title and a date. You need the right ticket structure, scheduling, and attendee information fields that match the kind of event you’re running.

This guide shows you how to:

Set up ticket types that reflect your needs
Offer time slots for flexible scheduling
Collect custom information at checkout

Whether you're planning a one-time event or a recurring series, Evey gives you the control to tailor the experience without extra tools.

1. Set Up the Right Ticket Types

Ticket types aren't just about pricing; they define access, roles, and even purchasing behavior.

Common ticket types you might need:

General Admission – standard access
VIP or Premium – includes extra perks or merch
Group/Family – allows bundled access at a discount
Free – for invited guests, staff, or partners

Tips:

Use clear labels (e.g., “General Admission” or “Event Entry Only”)
Limit quantities if space or materials are restricted
Combine ticket types with products when possible to increase AOV (e.g., “Standard Access + Shirt”)

How to set up ticket types

In your Evey dashboard, open an existing event.
Go to the Event Settings, then the Tickets section.
Click “Add Ticket Type.”
Enter a name, price (or set to free), and quantity.
Click “Save”

Repeat this to create multiple ticket tiers or options.

📝 In Evey: You can set price, inventory, date and time, location, and availability per ticket.

2. Add Time Slots (If Needed)

If your event spans multiple time blocks or requires scheduling (e.g., appointments, waves of entry), time slots give you control and reduce crowding.

When to use time slots:

You’re managing a high volume of attendees
You offer appointments or small group sessions
Your event runs in shifts, waves, or has staggered access

Tips:

Name time slots clearly (e.g., “9–10 AM Slot” or “Session 1: 1 PM”)
Combine with ticket types to manage both access and timing
Display remaining capacity to create urgency

How to add time slots

After your recurring event is already set up:

Go to the event in your Evey dashboard.
Click Event settings.
On the Event tab, scroll down to the calendar view.
Double-click the date you want to start your first time slot.
In the settings box that appears:
- Change “Don’t repeat” → to a repeat schedule (example: Repeat every 7 days)
- Set the start time and end time
- Set the start date and end date range for that repeating slot
- Choose ticket availability:
  - Check “All ticket types can be purchased for these events” OR
  - Uncheck it to select specific ticket types
Click Save to add the time slot.
Repeat steps 4–6 for each additional time slot (each slot must be saved individually).

✅ Customers will then see a “Choose a date and time” button on the Shopify product page to pick an available slot.

3. Customize Fields to Collect the Right Info

Default name + email isn't enough for most events. Evey lets you add custom fields to capture the data that matters.

Common fields to add:

T-Shirt Size
Dietary Restrictions
Team Name / Group Info
Special Requests or Notes

Tips:

Keep it simple: only ask what’s useful
Use dropdowns for structured responses (e.g., sizes or roles)
Mark important fields as required to avoid incomplete data

How to add custom attendee fields

Collecting attendee information in Evey is a two-part process:

Define what information you want to collect (per event)
Enable the Storefront Integration so customers see the form

⚠️ Important Note: Both steps are required for attendee information to appear during purchase.

Set Up Attendee Fields for an Event

This step defines what information you collect.

Go to your event dashboard in Evey
Click Event Settings.
Open the Attendee Information tab.
Add or customize the fields you want to collect (e.g., name, email, size, dietary preference, notes).
Save your changes.

These fields are configured per event, so you can collect different information for different events.

Enable the Storefront Integration

This step controls where and when customers see the form. By default, the Storefront Integration is disabled and must be enabled once for your store.