If your seat selector is not appearing on the event page for a reserved seating event, the seat selector element may be missing from your theme’s product template.
This can happen if the theme was customized or if the selector block was accidentally removed.
Fortunately, it can be added back in just a few steps.
How to Fix It
You can restore the seat selector by adding a Custom Liquid block to your event product template.
Steps
In Shopify, go to Online Store → Themes
Click Edit Theme on your active theme
Open the Product Template you are using for your event
In the product template section, click Add block
Select Custom Liquid
Paste the following code into the block:
<div data-evey-seat-option></div>
Save your changes.
What This Does
This code adds the seat selector container that Evey uses to render the seating interface for reserved seating events.
Once the block is added, the seat selection UI should appear automatically on the event page.
Tip
Make sure the block is placed within the product section of the event template, near the ticket purchase options, so customers can select seats before purchasing their tickets.