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Brand helpdesk: How do I sign up a venue

How to sign up a venue as a brand rep

Michelle avatar
Written by Michelle
Updated over a week ago

Brand users (only) can sign up a venue in two places:

A) From the venue list, for a venue that already exists

Most often, your parent company will have pre-loaded a database of venues into the platform. The details will already be there and all you need to do is add the contact email address.

1) Go to 'Book' on the menu.


2)Search* for the venue using the unique ID (recommended) or venue name in the search bar.

  • If the venue is already signed up, a green email icon will show next to it's name

  • If the venue is not signed up yet, a red email icon will show. You can click edit to add in the email address, or proceed to Book for the venue, and enter it later at checkout

*We recommend you toggle to 'All venues' first so you search the entire database. For more explanation on this, see here.

B) At Checkout

As mentioned above, you can browse the marketplace without having signed up the venue. You will need to enter the details at checkout in order to place an order.

C) From the venue list, if the venue doesn't exist already you can add a new venue

If the venue does not show up when you search for it's unique ID number, you can add it to the platform by clicking New Venue

A pop-up will then appear and you can manually enter in all the details for that venue.

This will then add the venue to the platform, and you can go ahead and browse the marketplace and book.

The venue will be sent an email with an auto-generated password and a link to the platform.


โ€‹Signing up a venue takes no more than 1 minute and only needs to be done once.

For more information on what a venue can do, see this guide for venues here.

For more information on signing up venues with email clashes, click here

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