You can now do this in two places:
2) At checkout
On The Venue Menu
1) Go to 'Book' on the menu.
2) Search* for the venue using the unique ID (recommended) or venue name in the search bar.
If the venue is already signed up, a green email icon will show next to it's name.
If the venue is not signed up yet, a red email icon will show. You can click edit to add in the email address, or proceed to Book for the venue, and enter it later at checkout
Click to edit the venue and Add Venue contact to add a new email address for the venue.
If you want them to be the main point of contact for the venue ongoing, click the Make default POC box.
*We recommend you toggle to 'All venues' first so you search the entire database. For more explanation on this, see here.
At Checkout
1) When you go to book for the venue, on the check-out page, you will see the Delivery Address & Contact section
2) Any known information will already be populated. Anything missing will be highlighted with an error message. Please check they are correct and fill in any missing information.
To change the email contact
If you wish to change the contact, click the email drop down.
Here you will find any other team members added into the venue account (including the group email). You can select one and fill out any missing contact info OR add a new team member into the account, by clicking the Add Venue Contact button.
The contact here will receive the confirmation email and any comms about the booking.
*Newly added team members will be sent a sign up email.
Email already in use
If you try to add an email and it's already in use, you can choose to merge the venues, or if that it not suitable, please IM us.
To change the delivery address
Again, with the delivery address, you can view previously added addresses and select them for delivery, or add a new address.
