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Dashboard overview

An overview of the Analytics dashboard

Updated over 2 months ago

The Dashboard page shows key sales, labor, and service time data. You can see at a glance how your store is performing for any date range.

For example, on the Dashboard page, you can do the following activities:

  • check the value of your recent sales and compare them to a previous time period

  • view discounting over time

  • track void totals

The dashboard shows the most valuable metrics that give you insight into the performance of your store. The metrics are shown in numeric format and also as graphs where appropriate. For many metrics, the percentage change from a previous date range can also be shown.

Metric definitions

Metric

What it shows for the date range

Net sales

Shows the total sales after deductions. Net sales is equal to gross sales - discounts. Gift card activations are not included in net sales.

Sales per labor hour

Shows the dollar value of sales for each labor hour. Sales per labor hour is equal to net sales divided by the number of hours worked by employees.

Average ticket time

Shows the total time of all tickets divided by the number of tickets closed. Ticket time is calculated from when the ticket is sent to the kitchen to when the ticket is closed.

Voids by category

Shows the value of voids grouped by conditions that are commonly associated with loss.

Discounts by category

Shows the value of discounts grouped by conditions that are commonly associated with loss.

Voids

Shows the value of menu items that were removed from tickets after the ticket was totaled.

Discounts

Shows the value menu items or tickets that were reduced in price. This value includes menu items and tickets that were reduced in price automatically (by a promotion) and manually (comps and coupons).

IntelliCost

Shows the estimated cost of sales based on sales and average shrinkage. When the date range includes a closed inventory cycle, actual cost is used.

Cash over/short

Shows the value of any discrepancy between cash sales reported from the point of sale and bank deposits recorded. Cash over/short is equal to the sum of all cash payments - cash deposits.

Gross profit

Shows the amount remaining from sales after prime costs are deducted. Gross profit is equal to net sales - food cost - direct labor.

Gross margin

Shows gross profit as a percentage of sales. Gross margin is equal to gross profit divided by net sales.

The data on your dashboard is dependent on receiving daily polling data from your point of sale. If there is an issue in the polling process, data could be delayed or missing.

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