How does Extern handle employment verification requests, and what should I do if my request is misrouted?
Introduction
Extern is an education platform that administers externship programs, which are distinct from traditional employment. This article explains Extern's policies for handling employment verification requests and provides guidance on addressing misrouted inquiries.
Extern's Role in Employment Verification
Extern administers externship programs that provide participants with curricular training opportunities. These programs are not traditional employment arrangements, such as W-2 or 1099 employment. As such, Extern can only verify participation in its programs and not employment in the conventional sense. Extern can verify participation in an externship program if the individual has completed the program in good standing. If the program was not completed, Extern can still verify participation but will inform the requester that the program was not fully completed. This ensures transparency in the verification process.
Key Points:
Externship participants are not classified as employees but as "Externs."
Verification requests should specify the program name and participation details.
Host companies (Extern's partner organizations) do not verify externship participation or employment. Do not contact the host company directly — all verification requests must be submitted to Extern.
Extern can confirm additional details during verification, including whether the experience was part-time or unpaid, general eligibility for future program participation (e.g., rehire eligibility), and reasons for leaving, recorded as program completion when applicable.
If Extern cannot locate a matching enrollment record for a listed externship, users are advised to double-check the program name and host company details and provide corrected information for re-verification.
Handling Misrouted Verification Requests
Extern Inc. is headquartered in New York and is not affiliated with similarly named entities, such as "Extern (New Delhi)." If you are seeking employment verification for an organization unrelated to Extern Inc., please direct your inquiry to the appropriate entity.
Steps to Address Misrouted Requests:
Confirm the organization associated with the individual’s participation or employment.
If the organization is not Extern Inc., redirect your request to the correct entity.
Update your records to avoid future misrouting of verification requests.
For employment or participation checks, users can list Extern’s verification contact, such as the verifications administrator, as their reference to streamline the process.
FAQs
Offer Letters and CPT Documentation
Extern can provide an offer letter to confirm participation in an externship program. This letter includes details such as:
Role and program dates
Weekly hours These letters are suitable for submission to universities or for USCIS purposes. If specific adjustments are needed (e.g., weekly hours set to 20 hours/week), the letter can be customized accordingly.
Q: Can Extern verify employment for individuals associated with "Extern (New Delhi)?
A: No. Extern Inc. is not affiliated with "Extern (New Delhi)" and cannot provide verification for that entity. Please contact "Extern (New Delhi)" directly for assistance.
Q: What information can Extern verify?
A: Extern can verify participation in its externship programs, including program name, dates, completion status, whether the experience was part-time or unpaid, general eligibility for future program participation (e.g., rehire eligibility), and reasons for leaving, recorded as program completion when applicable.
Q: Can I contact the host company directly to verify my role or dates?
A: No. Host companies do not handle verification requests and should not be contacted for this purpose — all requests must go through Extern using the process described above.
Q: What happens if my program record cannot be found?
A: Extern will request corrected details to re-search their records.
Q: What documents can I request for academic or immigration purposes?
A: An offer letter confirming participation, role, program dates, and weekly hours.
Q: Can Extern verify incomplete programs?
A: Yes, but they will disclose that the program was not fully completed.
Related Topics
Understanding Externship Programs
How to Request Verification from Extern
Requesting Offer Letters and CPT Documentation
For further assistance, contact Extern's support team.