If you can still sign in
Log in to the student portal, open the menu (☰) in the upper-right corner and select My Account. You can change your primary email there.
Keep in mind that changing the primary email in My Account changes how you sign in. Program emails keep going to the email your account was created with. If you need program emails sent to a new address, follow the steps below.
If you can't sign in because the code goes to an old email
This often happens after you graduate and lose access to a school email. You can't change it yourself in this case, but our team can.
Email support@extern.com from the new address and include:
The email currently on your Extern account
The new email you'd like to use
We'll update your account and let you know when you can sign in with the new email.
Tip
We recommend using a personal email rather than a school email for your Extern account, so you don't lose access when you graduate.