Creating a membership on Fanbase takes just a few minutes. Here's how.
In Memberships, click Create membership at the top right.
Fill in all the details of your Membership:
Name your membership. Choose something clear and recognisable — "Supporter Membership", "Family Member", "Junior Member" and similar work well. Fans need to understand the offer at a glance.
Write your description. Lead with what fans get, not what the membership is. Be specific — "10% off all match tickets" is more compelling than "exclusive discounts". Your description is what converts a browser into a buyer.
Upload an image. Use something that feels like your club — a crest, stadium shot, or matchday photo. This is what fans see when they manage their membership in the app, so make it feel worth having.
Set your billing. Choose up to 2 options from weekly, monthly, or annual billing and set your price. Annual billing typically gives you more upfront revenue and lower churn; monthly lowers the barrier to sign up. Think about what suits your fanbase.
Add your benefits. Set up your automated discounts and any additional benefits. See: Managing different benefits.
[If you have Loyalty programme enabled] Set the number of points to a membership [LINK TO LOYALTY INFO]
Either save as a draft for now or Publish to make it live.
Once published, grab the membership link from the top right of the screen and share it — via social media, email, matchday programmes, and your regular fan communications.
You can edit some details after publishing. For details see Can we edit a membership after it's been published?
💡 Quick tip: Take time with your image and description before you hit publish. First impressions drive sign-ups — a polished listing will outperform a placeholder every time.
Please see the video below on how to create a membership: