When you join, you set a minimum and maximum capacity for each workshop. You can lower this minimum capacity from your artisan back-office.

This minimum capacity represents your break-even point: it's the minimum number of participants you need to sustain a workshop.

Be careful: a high minimum capacity (from 2 participants upwards) will make your workshops difficult to fill and therefore difficult to maintain. You don't want a chain of cancellations forcing customers to change workshops: you need to adjust the frequency of slots in your calendar so that customers are not spread over too many different slots.

If this threshold is not reached, we will contact you by email at D-7: the link in this email will allow you to tell us with a single click whether or not you are exceptionally still hosting the workshop, and will allow us to organise ourselves. You can also click directly on 'Manage my workshop' from the alert sent to your artisan back-office, or on the slot in the calendar that alerts you with the words 'To be confirmed'.

You can then choose to keep the workshop or to cancel it if this threshold has not been reached by the fateful deadline of 4 effective days before the workshop.

We advise you to continue, because running a workshop helps the algorithm and avoids customer dissatisfaction, but we will never force you to do so. If this happens to you more than once every 2/3 months, remember to adjust your schedule accordingly and never hesitate to ask us for advice. You can already consult all our top tips by clicking here.
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