Adding labels/stickers to a case is a helpful way to tag and group information related to it. Here's how you can add labels to stickers:
Click on the Sticker icon section within the case view.
Below the title section, click on the edit icon to modify the sticker details.
Enter the desired tag or label in the designated field to provide relevant information about the case.
Click on the save icon to save the added label.
To tag a specific label within the case, click on the respective label.
Note:
You can add up to 8 stickers for Cases. Feel free to manage all available slots to group information of all cases in your organization.