When booking a rental car there are 5 simple steps to follow.
For full details on this process check out our short video tutorial or the Melon User Guide. Alternatively, follow the quick steps below.
Search Criteria: Enter your required search criteria, including pick-up and drop-off points, dates and times and (if applicable) the traveller.
Pick-up/drop-off can be at an airport or downtown.
If not specified, the drop-off will default to the same as the pick-up.
If selecting a city pick-up/drop-off, you will choose your preferred location from a map. This will be the centre of your search with the nearest rental agency showing at the top of your results.
Select car: From the list of results, select your preferred car based on supplier, size, inclusions etc.
Remember to use the filters to find the most suitable option.
Results will be grouped by supplier/agency location.
Checkout: On the checkout page, review the traveller information, dates, and chosen car details, and provide any necessary information if needed. Once you are satisfied with everything, click on 'Checkout' to book your rental car.
Complete booking: On the pre-confirmation page, you can check over your details and, if required, add more products (another hotel or rental car). When done, click I'm Done Booking for Now to complete and receive your final confirmation.
Remember, if you need to make a same-day car hire booking, any changes or to cancel your car, reach out to your Expert Travel Consultant for assistance.
For more detailed information on booking Car Hire, refer to the Car Hire Booking video.