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Your Account Section

Manage your Feasly account

Updated over 5 months ago

Your Account section is located in the left navigation (click icon to open). Hereโ€™s what you can do:



๐Ÿ‘ค Account Details

Update your name, role title, occupation, and email โ€” these are used for login, notifications, and can be included in PDF download reports.

If you need to change your account email, get in touch with us via chat.



๐Ÿข Company Details

Add or update your company name, details, and logo โ€” these can be included in PDF download reports.
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๐Ÿ” Security Settings

Reset your password anytime to help keep your account secure.

We take security seriously โ€” and you have an important role to play:

  • Never share your login details

  • Account sharing is not permitted under our Terms & Conditions

  • Use strong, unique passwords

If you notice any suspicious activity or think your account has been compromised, contact us via chat immediately.


๐Ÿ’ณ Subscription & Payment

Manage everything related to your plan and billing:

  • Upgrade or downgrade or cancel your subscription

  • Update payment methods (Credit card details are stored securely with Stripe โ€” one of the worldโ€™s largest and most trusted payment providers)

  • View your billing history

  • Download past invoices
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๐Ÿ†˜ Feasly Help

  • Tooltips: Hover over icons in the platform for quick tips.

  • Help Centre: Step-by-step guides, FAQs, and explainers.

  • Live Chat: Message us during work hours or leave a note.

  • Other: Questions, feedback, feature ideas, video calls, bugs, or account queries.

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