Feedbackly Help Center

What's new in Feedbackly

We describe our newest features and releases.

2 articles in this collection
Written by Kristian Stolt and Ida Salonen

Quickstart

Start guide and information about our plans and pricing.

3 articles in this collection
Written by Michaela Isaksson

Basics Of Customer Experience KPI's

In this section, you can find articles about the main customer experience KPI's.

3 articles in this collection
Written by Michaela Isaksson

Create and manage surveys

Everything regarding the creation of surveys and metrics

16 articles in this collection
Written by Kristian Stolt and Michaela Isaksson

Publish surveys

What you need to know about publishing surveys to different touchpoints and information about how different touchpoints works.

27 articles in this collection
Written by Michaela Isaksson, Kristian Stolt, and Ida Salonen

Analyze, share, and close the loop

Information about the analytics and results viewing and download/share

13 articles in this collection
Written by Michaela Isaksson

Customer journey

Information on customer journeys and how to build them

1 article in this collection
Written by Michaela Isaksson

Organisation/team settings

Everything you need to know about your teams and user settings

11 articles in this collection
Written by Michaela Isaksson and Gustav Thomasson

Feedbackly Terminal

Everything related to the Feedbackly app

9 articles in this collection
Written by Michaela Isaksson, Gustav Thomasson, and Ida Salonen

Troubleshoot

Here you can find the most common technical issues you might face with using Feedbackly.

7 articles in this collection
Written by Michaela Isaksson

Developers

Instructions about REST API and authentication

6 articles in this collection
Written by Michaela Isaksson

Instructions in Finnish

Miten löydän suomenkieliset ohjeet?

1 article in this collection
Written by Michaela Isaksson