Collect
Collect feedback through website, online store, email, or in-store
By Michaela and 3 others4 authors64 articles
- How to copy a survey / use an existing survey as a template
- Using survey templates
- How to create a survey
- Question types and common use cases for each question type
- How to create mandatory questions
- Setting question probability
- How to enable multiple choices in the Word Choice question type
- Survey not showing
- Sending surveys via WhatsApp
- Quick guide to publishing a survey
- How to send out surveys from Hubspot
- Adding Feedbackly Surveys into ServiceNow
- What is a touchpoint?
- Contact Lists
- Testing your survey in a live environment
- Integrating a Feedbackly survey with Intercom
- How to send Feedbackly surveys from Lyyti
- Change surveys for an existing Web Widget
- How to use metadata to enrich email lists
- How to add metadata to your surveys
- How to add metadata via touchpoints
- Setting up a multilingual email campaign
- Setting up a multilingual SMS campaign
- How to move a touchpoint to a different team
- Avoiding duplicate replies by limiting one response per respondent
- Deactivating a website survey
- Launch Email or SMS campaign as an API action
- Adding dynamic metadata values to the email template body
- How to implement survey within your app
- Link/QR setup and publishing
- How to add the Web widget script to your website
- Setting up the Web Widget triggering parameters
- Triggering a widget programmatically
- Survey scheduling and recurring campaign setup
- Email campaign setup
- Embedding the Feedbackly survey to your own email tool
- Email campaign scheduling or recurring campaign
- SMS Campaign setup
- SMS Campaign scheduling and setting up recurring campaigns
- Converting legacy web widgets
- Editing legacy web widgets
- Adding the website script to Google Tag Manager
- Multilingual SMS campaign
- Multilingual email campaign
- Backplate essentials
- Terminal battery “unknown”
- See Troubleshooting section for known Terminal issues
- Touchless mode for Feedbackly terminals
- Installing the Feedbackly Survey app on iPad
- Publishing a survey when you signed up via the Feedbackly iPad App
- How to publish a survey to the Feedbackly App if you signed up via our website
- How to publish a survey to multiple iPads simultaneously
- Tips for feedback terminal placement
- How to lock the Feedbackly iPad App for retail use / guided access
- How to restart Feedbackly terminal?
- Where can I find the Survey Authorization code in the Dashboard?