Collect

Collect feedback through website, online store, email, or in-store

Michaela Isaksson avatar Kristian Stolt avatar Gustav Thomasson avatar +2
50 articles in this collection
Written by Michaela Isaksson, Kristian Stolt, Gustav Thomasson and 2 others
Digital Touchpoints

How to implement survey within your app

app, survey in app, application
Ida Salonen avatar
Written by Ida Salonen
Updated yesterday

Link/QR setup and publishing

link, QR code, launch, existing link
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

How to add the Web widget script to your website

embed, script, website, Web Widget, HTML
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Setting up the Web Widget triggering parameters

web widget, default language, advanced settings, survey display options, website, survey online
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Triggering a widget programmatically

trigger, Javascript, widget, parameter, website
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Survey scheduling and recurring campaign setup

timing, recurring, schedule, weekly, monthly, Email, SMS
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Email campaign setup

email, touchpoint, csv, Excel, contact list, metadata,
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Email campaign scheduling or recurring campaign

Delay, later
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

SMS Campaign setup

SMS, sms campaign, sending sms, text message
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

SMS Campaign scheduling and setting up recurring campaigns

SMS, scheduling, recurring, launch, later, delay
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Converting legacy web widgets

webwidget
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Editing legacy web widgets

webwidget
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Adding the website script to Google Tag Manager

script, Google Tag Manager, HTML, tag, tags, custom, GTM
Kristian Stolt avatar
Written by Kristian Stolt
Updated yesterday
Feedbackly Terminal

See Troubleshooting section for known Terminal issues

help, support, terminal, touchpoint issue
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Touchless mode for Feedbackly terminals

touchless, touchless mode, terminal, collect feedback
Ida Salonen avatar
Written by Ida Salonen
Updated yesterday

Installing the Feedbackly Survey app on iPad

survey iPad app, iOS, tablet
Gustav Thomasson avatar
Written by Gustav Thomasson
Updated yesterday

How to publish a survey to the Feedbackly App if you signed up via the Feedbackly iPad App

iPad, iPad App, survey program, iOS
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

How to publish a survey to the Feedbackly App if you signed up via our website

iPad, publish
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

How to Change the Survey on your Feedbackly iPad App

authorization code, iPad, publish survey
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

How to publish a survey to multiple iPads simultaneously

authorization code, iPad, multiple iPads
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

Feedback terminal placement and how it affects response rates

response rate, location, flow, bottleneck
Gustav Thomasson avatar
Written by Gustav Thomasson
Updated yesterday

Do I need to buy the hardware for the feedback terminal?

feedback stand, iPad
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

How to lock the Feedbackly iPad App for retail use / guided access

iPad, guided access, restrict access, limit, lock survey
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday

How to restart Feedbackly terminal?

Reboot, restart, power cord, electrical, battery, charge,
Ida Salonen avatar
Written by Ida Salonen
Updated yesterday

Where can I find the Survey Authorization code in the Dashboard?

authorization code, iPad, ID
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated yesterday